Stylist Blog Feature
 Photo credit: Josh Gagnon Design and Photography

Photo credit: Josh Gagnon Design and Photography

Alannah Fahey- Hairstylist
Calgary, Alberta
RedBloom Salon
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Meet Alannah! She is currently a stylist at RedBloom Salon, the East Village location in Calgary, Alberta. I have to say, I get so excited for these feature blogs every month. They give so much insight to other stylists and owners in the business. And there is no difference this month with Alannah. When you read her blog, you will find so many little gems of information to help you along your journey in the industry. “I’ve been in this industry for over 8 years, I chose this industry because you get to work with your hands, be creative, and have an amazing impact on other people lives and help them look and feel their best!” Please be sure to click the links above and show her some love by following her on her social platforms! And of course you have to check out more of her amazing work. As always, we hope this interview will motivate you, inspire you, and encourage you, to continue to share your love and passion for the beauty industry. Enjoy! #stylistssupportingstylists

1-What advice would you give to a stylist coming out of school? What should they expect?
When coming out of school into a salon as a new artist, it’s always important to learn as much as possible and have a strong mentor and coach. Someone who is willing to guide and teach you can mean all the difference. Patience is also very important, I’ve been in the beauty industry for over 8 years and it does take some time to build the right clientele and become successful.

 2-Besides giving a great cut and color what do you feel is also important in terms of providing a 5 star experience?
In terms of providing a 5 star experience, there are so many ways to make an appointment memorable for a client. RedBloom is always evolving in ways to such as this; we have customization menus for clients every time they come into the salon. It gives them the option to decide what and how they want their service done that day. Some of the complimentary services we offer are, scalp massage, hand massage, hot towel treatment, styling video and more! Also how talkative they’re feeling, and any other services they wish to add on. I truly feel this enhances their experience while in the salon. Having a connection is quite important as well, creating that trust with a client makes everything more comfortable and feeling their very best when they leave the salon.

3-Using only 4 words. Describe the most important attributes of a successful stylist?
Great Listener: This is a huge portion of this career! Being a great listener and asking the right questions, you will have a better understanding of what the client wants and hair needs are. This also insures them on coming back and staying a loyal client.

 Confidence: In my experience this skill comes with time, but once you have it nothing can stop you. The more confident you are, the more trusts and respect your client will give back to you. It helps build a strong relationship with your clients

 Education: The beauty industry is always changing and evolving. You need to be knowledgeable and understanding the skill set to keep it exciting and creative.

 Creative: This is self explanatory and a must for being successful, you need to be able to put the clients vision for their hair into a reality they love and feel confident rocking every day.

 4-How important is continued education? How often are you investing in education?
Continued education is incredibly important for a stylist! This industry changes so much every year, you need to be willing to educate yourself and keep on top of it. It not only benefits your clients, but yourself as a stylist! I like to think of education as an investment for your success. For myself, I try to take as much education as possible, whether it’s a small online course or a two day course. There is always something to learn and grow from each class you take. Even if you don’t have the income to take major courses yet, it’s just as simple as reading a book that applies to the industry or success podcasts are always great tool to learn from.

 5-What do you do to keep your clients coming back? How do you continue to wow your clients year after year?
I have learned multiple ways to keep clients coming back but some that work best for myself are to make every appointment feel like their first every time. Always having that thorough consultation with images and making them feel as comfortable as possible with you. You have that power! Another way is to always have a plan set with their hair which includes reserving their next appointment in advance and always give them new and exciting ideas that suit them and their personality.

 6-What are the top 2 ways you are attracting new clients?
Two ways that I found work for bringing in new clients are as simple as asking previous clients I have in my chair. I ask all my favorite clients that I have a connection with, to refer their friends and family to me. You’d be amazed on how well that works! Also I post a lot of my work on Instagram, ill go as far as to tag the client in the photo I post. I find it makes more of a personal connection as well and makes the client feel special and like a celebrity.

 7-What would you tell other stylists that feel like giving up? Have you ever felt like giving up? How did you work through that? What advice do you have for stylists feeling this way?
Honestly I think everyone has had this thought at least once in their career, I know I have. Education is the answer I promise you. It has helped me so much, even just a quick course or even as simple as watching more experienced stylists at the salon. Learning in general keeps you excited and continues you to expand and grow your creativity.

 8-Tell us something that not too many people know about you?
Something that not a lot of people know about me is that I’m extremely goal oriented. I always am on the go with something I’m working towards, whether it is personal or professional. It is a huge part of my self care routine and life. 

 

Nina Tulio
FEATURE SALON OCTOBER EDITION

Rooted Salon
Allentown, PA
Owners- Brandon and Katelyn Quigney
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I have had the pleasure of spending some time with Katelyn and Brandon. Not only are they both smart, funny, and kind. I can also say I know how committed they are to taking care of their clients and taking care of their team. Customer service has been key for the rapid growth of their salon business. I am also so impressed to see how open they are to learning anything and everything, that will help improve their leadership and their business as a whole.
Education is also a huge focus within the Rooted Salon culture, and it really shows. Their entire team is incredibly talented and really understands what it takes to be successful in this business. After only a year and 7 months in business, Rooted was named Best Salon for Cut and Color by Lehigh Valley Style Magazine’s Best of the Valley 2018. Click the link above to check out their website to see some more photos of their beautiful salon. As always, we hope this interview will motivate you, inspire you, and encourage you, to continue to share your love and passion for the beauty industry. Be sure to follow Rooted on Instagram and check out their beautiful work behind the chair!  Enjoy! #stylistssupportingstylists


1. What has been one of the hardest things to overcome since becoming a salon owner?
For me, managing people and their different personalities has been something I feel I am always working to get better at. I seem to struggle at wanting to be the “good” boss that everyone likes and respects and yet I want to be tough at the same time. Balance is key and every day I am working towards figuring out the perfect combination.

2. Why did you become a salon owner? What is your why?
I became a salon owner because I felt like it was time for me to grow as a stylist and as a person. As a stylist it is important to me to feel I can use my creativity in many different outlets. I wanted to create a space where not only I felt comfortable as an artist, but where my guests felt invited and relaxed.

3. What is most rewarding about being a salon owner? What brings you the most joy every day?
F
or me, the most rewarding moments are when we receive an outstanding review or someone takes the time to let me know how wonderful their salon experience has been. As a team, our main goal is to provide a 5 star experience at every visit and to be complemented repeatedly makes all the everyday stress worth it.

4. How are you motivating your team on a regular basis? How are you keeping them inspired and excited about coming to work every day?
Setting goals, having a fun atmosphere, offering incentives/benefits…We keep our workplace drama free and we have an open-door policy. If something is bothering an employee we want them to know we care and will address it immediately. We invest in our team and genuinely want the best for them and their careers.

5. Looking back what is the one things you wish you knew when you were first opening your salon? To hire slowly and fire quickly… Ain’t nobody got time for that!

6. How are you keeping track of your expenses and staying on budget?
What are some of the tools you use to stay on track with your finances?
We have used a lot of 1N Agency tools that Nina has provided us. She has given us a better understanding of our numbers with her various charts. We are always updating our Quickbooks… usually daily.

7. How much time each week do you think salon owners should dedicate to working ON the business as opposed to working IN the business?
It is a never ending battle and I feel the more time you invest IN your salon the more you get out of it. My husband and I are constantly crunching numbers, making cosmetic improvements to the space, and taking the time to meet with our employees. I don’t think I could put a time limit on it, but just know that it is constant.

8. What is one of the biggest lessons you have learned over the years in being a salon owner?
That is not for the faint of heart. In the last year, owning a salon has taught me so much about myself; some things that I wasn’t willing to look at. It is a huge time commitment and I’ve learned that it takes precedence over everything…at least for right now as a new and growing business.

9. What are 4 things salon owners MUST do on a regular basis to grow and maintain a successful salon business?
Ask for feedback and be willing to take constructive criticism. I also think you must be able to look at yourself and become what your team needs you to be all while staying loyal to your brand.

Nina Tulio