Nicole has been in the industry for over 16 years, however, she is new to being a salon owner. Nicole had a unique situation in the fact that she was an employee at the salon, she now owns. Nicole truly understands what it takes to grow a sustainable business because she is also a partner to a company called Hourly Stylist. Hourly Stylist is an app based (Airbnb of the beauty world.) "This allows my part time stylists to book a chair for the day, and it allows me to have (20) part time stylists and (6) full time in an (18) station salon." Very driven and very goal focused, Nicole shares this mindset with her team of stylists. As you will read in our interview, she talks about the importance of leadership and education. Being an Electric Hair Exclusive Salon, education is at the forefront of her salon business. As always, we hope this interview will motivate you, inspire you , and encourage you, to continue to share your love and passion for the beauty industry. Enjoy!
How long have you been in the industry?
I started beauty school when I was 19 years old. It took me about a year to complete beauty school. I literally clocked out of school and started my first job as an assistant to two owners in Moorpark, Ca. I assisted there for a year, then started my next (1) year assisting job at a larger more structured location. I’ve been in the industry for 16 years.
How long have you been a salon owner?
I bought my salon January 1st 2017. I bought the salon I had been in for the 5 years, on my 5 year anniversary. I thought that was a fun way to start this new adventure. Mane Tribe Salon is the first United States ‘Electric Exclusive Salon. We only stock Electric Hair Products which are paving the way worldwide.
What has been one of the hardest things to overcome since becoming a salon owner?
The hardest thing to overcome as a new salon owner has to be patience. I have so many great ideas and plans that I want to execute, but I need to remember that these things don’t happen overnight. It takes time to build the perfect team to fit your vision. That being said, I’m continuing my journey with great support and mentoring. It helps to have someone there who has been in your shoes.
Tell me about your mentor and the importance of having a mentor in this industry.
I am grateful to have more than one mentor. First off, my old salon owner and business partner in Hourly Stylist, Larry Cohen. Larry has been there to show me the ropes and give me some great advice on dealing with different obstacles that come my way. Second off, Mark Woolley, owner of the Electric Hair Brand. He has helped me with my vision and how I should execute it. It has opened a whole new door of possibilities. Having the right guidance during this chapter is so important if you want to be a successful salon owner.
What piece of advice would you give to other salon owners who are also just starting out in the business?
The best advice I can give a new owner is to never stop learning. Not only with continued Hair education, but with business building as well. Take any extra classes that you know will help you grow as a person and owner. Always make time to work on yourself. This will keep you inspired and motivated to continue to run an officiate operation.
Describe leadership and the importance of being a great leader for your team! How does this increase your bottom line?
A leader must be strong, but compassionate. As a leader, you are being watched and looked up to by so many. You need to be educated and able to guild them in the right path to success.
How important is education and how often do you attend classes?
Education is number one! Without education, you are no longer inspired, motivated and driven to do great things. I take education classes weekly, sometimes more. You don’t always have to take them at a location since there are so many other options online. I believe you need to do both though. I’m always more creative in a group setting.
What do you do to continue to invest in yourself so you can be the best for your team?
I do a lot of personal development. It is so important to invest in yourself. I stay very active as well to keep a clear mind. I also have a fantastic business coach to brainstorm and come up with fun ideas to keep the team engaged.
Describe in four words the most important attributes a salon owner must possess to be a success in this business?
Strong, Happy. Grateful, Consistent
Best book you have read. Why do you love it?
The Compound Effect
It shows how small charges can lead to huge victories.